Is ChatGPT Affecting Translation Services in South Africa?

ChatGPT Affecting Translation Services

AI-powered technologies are affecting almost all industries worldwide by changing the way they operate and helping them perform tasks easily and quickly. Among such cutting-edge technologies comes ChatGPT which has become recently the talk of the town owing to its latest model which has outstanding benefits for all sectors.

As a natural language processing tool supported by AI technology, ChatGPT has the ability to mimic human conversations on all complex topics, serve different purposes, and perform various tasks. Hence, it is no surprise that it has a huge impact on the translation and localization industry and holds the potential to deliver outstanding results in the field.

In South Africa, where the need for accurate translati

on and localization services is highly demandable due to the multicultural nature of the country, ChatGPT plays a pivotal role in enhancing the quality of translations and facilitating communication, especially for businesses expanding to the African markets.

In this blog post, we will discuss the definition of ChatGPT in further detail and highlight its impact on translation services in South Africa and its implications for language professionals. Let’s delve into this!

What Is ChatGPT?

ChatGPT stands for “Chat Generative Pre-trainer Transformer”. It is a language processing tool launched by OpenAI in November 2022 and uses machine learning algorithms to produce human-like text. This language processing tool depends on AI technology to imitate human writing and generate texts in various languages. It can answer questions in almost all topics whatever their level of complexity with the highest accuracy and efficacy.

ChatGPT is available in many models such as ChatGPT3 online which is largely used by businesses that are always time-sensitive and need to generate content in a fast-paced way.

According to REUTERS, ChatGPT has reached around 100 million monthly active users just two months after its launch. This means that people working in different industries trust and utilize ChatGPT for different purposes.

The following are some of the vast tasks that ChatGPT can perform:

  • Answering questions in different topics
  • Writing essays, biographies, poems, books, emails, and social media posts in multiple languages
  • Generating human-like translations in seconds regardless of the extension of texts accurately and efficiently
  • Summarizing texts and writing creative marketing content

What Are the Advantages of Using ChatGPT in Translation Services?

Having the ability to imitate human writing in various languages, it is no surprise that ChatGPT is making its way into the translation and localization industry, making the translation process much easier and more accurate. The following are some of the core advantages of using ChatGPT in the translation and localization industry in South Africa:

Improving the Productivity and Efficiency of Translators

South Africa witnesses flourishing in the translation and localization industry due to the immense number of businesses and investors who are competing to penetrate its markets. Therefore, translation agencies seek new advanced tools to facilitate and streamline the translation process to help translators finish their assigned projects timely and efficiently. Here comes the importance of ChatGPT. The following are some of the key benefits of ChatGPT for translators:

  • Translators can use it to generate initial translations as a head start. Then, they can review and edit them to make sure that the final translated texts are accurate and culturally appropriate.
  • ChatGPT can be used to automate the translation process, allowing translators to focus more on their main tasks.
  • ChatGPT helps translators with quality checks and terminology lookups.

Despite its ability to generate high-quality translations, ChatGPT still cannot deal with idiomatic expressions and cultural contexts. Thus, the editing of a human translator is required to ensure the cultural sensitivity and accuracy of the final translated projects.


Helping Businesses Expand into South African markets

As a hub for international businesses and investors, translation services in South Africa are needed more than ever. ChatGPT has become a game changer for both businesses and clients. Such advanced AI tool helps people speaking different languages communicate effectively with each other. Furthermore, businesses with tight project deadlines can easily translate large volumes of text in seconds.

This will help them achieve their business goals by introducing the translated documents to customers quickly. However, the hiring of a human translator to edit the AI-generated translation is necessary to make sure that all the cultural aspects are addressed carefully.

Preserving and Reviving the Indigenous African Languages

Some African languages are endangered, and one of the means to save them is through translation services. Since it is a bit hard to find professional translators for specific language pairs, ChatGPT can perform translations for any language pair, helping South Africans keep their indigenous African languages and heritage.

The Challenges for Using ChatGPT in Translation

Although ChatGPT helps translators perform translations fast and accurately, it still has its drawbacks. Here are some of them:

  • ChatGPT cannot translate idioms, cultural expressions, and colloquialisms. Machine models are unable to handle the cultural nuances of languages.
  • ChatGPT cannot be used to translate legal and medical texts as such industries have specific language and terminology that vary from one country to another. This language model cannot adapt formats and layouts to resonate with target audiences.
  • Translations produced by ChatGPT may be subject to security and data risks since the tool is available to everyone.


The Final Thoughts

ChatGPT plays a crucial role in the translation and localization industry in South Africa. It facilitates the translation process and supports translators to produce accurate translations with the fastest turnarounds. However, ChatGPT cannot be used solely without the touch of an experienced human translator because of its downsides such as the inability to handle cultural contexts. Hence, human translators can leverage the advanced capabilities of ChatGPT and combine them with a human post-editing process to ensure that translations are culturally appropriate.

Afrolingo is a professional translation agency in South Africa that uses the most advanced technologies to aid translators during the translation process and help them deliver first-rate translation services.

At Afrolingo, we make sure that hired translators are native speakers and in-country linguists who can address all the nuances of the language. They combine the use of advanced machine translation and AI tools with their experience to produce error-free translations with the fastest turnarounds and at the most affordable prices. Request a quote now!