Category: Blog

A Step-by-Step Guide to English Editing Services

A Step-by-Step Guide to English Editing Services

A business is never meant to succeed without providing proper content! When presented at high quality and in appealing display, content adds higher value to the businesses and draws them into the right path. This could be a general rule, except that in some industries, applying strict quality checks for every single document is not an option, especially as a teeny-tiny error might cause severe harms or lead to unfavorable consequences. Highly specialized sectors like medical, legal, financial, and technical fields have no room for error and are very sensitive to mistakes.

Since English is the world’s top and most common language, English editing services are highly demanded all around the world. However, when creating original English content from scratch, editing sounds a bit easy, but when the content is translated, editing requires doubled efforts and becomes way more challenging.

In translation, editors and proofreaders juggle a considerable number of tasks to make certain a written text abides by the English linguistics; the principles that govern syntax, word formation, pronunciation, and other features of the English language, while maintaining the original meaning of the source language.

In any case, English editing is a long and multi-step process that aims at refining a text so it conveys coherent and comprehensible meanings. Content editing tackles the full range of language conveniences, extending from the document’s concept and intended use, all the way to the overall formatting, organization, design, and writing style. 

The following are three steps a professional english editing service shall go through to come out with a “publishable” content, along with several considerations editors should take into account:

The Process of English Editing Services

Initial Revision:

This step is focusing on the bigger picture and it is usually done by an experienced reviewer where he/she reads the whole content and tries to get a general overview. The purpose of this initial revision practice is usually looking at a text with a fresh eye to check the validity of the overall ideas and body coherence in the light of a broader cultural and linguistic context.

This revision usually comes right after the translation or content development steps, and it is important for stuff like letters, news stories, and internal company write-ups, yet it is not enough for medical records, legal indentures, financial reports, and technical documents, which need much more profound editing and proofreading.


Proofreading is basically used as a synonym to checking for mistakes, and it can be broken down into multiple practices, all aimed at detecting linguistic and stylistic errors and rectifying them. The process of proofreading includes a detailed spell, grammar, punctuation, and syntax checks. It also addresses the issue of uniformity and consistency, which means the paragraphs should follow a specific style and abide by the language orthography, while terms are consistent all over the text. 

In some cases, the proofreaders’ responsibilities might extend to fact-checking and verifying names, titles, dates, numbers, and references. This step complements and usually precedes, yet sometimes follows, the third step of copyediting.


At its core, copyediting is concerned with decorating the content and putting it in display. Carried out by professional and detail-oriented editors, this step begins with refining the tonality and style and excluding the linguistic misuses, and ends up with adapting the content to the cultural context and target readers’ requirements. 

Copyediting also focuses on the vocabulary choice and standard word order. From simple grammatical details like sentence structures and verb tenses all the way to the usage of formal tones or rhetorical expressions, copyediting is a very important step of any competent content creation or translation project. The quality of copyediting depends on many variables, including the editor’s experience and the duration of work.

General Notes

All three steps of editing should be consistent and aligned with each other. In this regard, here is some general English language editing service tips both proofreaders and editors shall take into account:

  • Avoid circomcolution and opt for brevity as short and concise sentences are more powerful in most of the cases.
  • Use an active voice and try to avoid the passive tone, especially if the text has an informative purpose.
  • Watch for redundancies and unintentional duplications as precise and direct content is much easier to read.
  • Replace stuffy words and sophisticated terms with simple ones that are easy to understand.
  • Do not overuse idioms, quotes, and rhetorical expressions.
  • Omit extra punctuation.

The Importance of Partnering With English Editing Specialist

There are many reasons why partnering with a specialized professional English editing service provider is essential and can not be replaced by internal or unprofessional editing, especially in sensitive industries like healthcare and financials. These are the top three benefits of getting your English editing services done by an accredited service provider in your region:

  • Extensive expertise: the more years of experience your English language editing service provider has, the higher quality you will get. 
  • Rich pool of editors: A veteran English editing specialized company would definitely boast a wide angle of editing experts who are specialized in your field of interest.
  • Guaranteed confidentiality: Acknowledged language service providers (LSPs) would have you signed a non-disclosure agreement (NDA) so you can rest assured the privacy of your documents is intact.

Although a very small number of Africans speak English as their native language, nearly half a billion have good command of English and use it in professional environments. AfroLingo is proud to present professional English editing services as part of its world-class translation and localization services. For over a decade, Johannesburg- and Nairobi-based leading language service provider has been chosen by many multinational giants for its ultimate editing and proofreading solutions. Partner with us now and have a dedicated team of adept editors and proofreaders at your service.

Contact us now and get a free quote!

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Five Tips for Outstanding Medical Translation Services

Practicing medicine comes atop the most noble professions’ list, and medical translation is no different! Since humans existed, curing somebody’s illness was of an extremely great value. Yet, now that doctors have managed to save the lives of millions of patients, healthcare seems to be the most priceless and respectful industry on earth.

Similarly, the entire spectrum of healthcare-related businesses have been highly regarded and acknowledged, including medical translation services of course. Given the possibility that miscommunication in the medical field might jeopardize human lives or result in severe ramifications, medical language services started to become an imperative need for healthcare institutions.

This will probably make more sense when you know it is concerned with interpreting direct communication between doctors and foreign language speaking patients, translating diagnose- and drug-related documents like prescriptions, pharma labels, and leaflets, or transcreating technical research instruments such as clinical trials, clinical outcome assessments (COAs), patient care reports (PCRs), and QoL (Quality of Life) Measures.

Also, stuff like translation and localization can contribute effectively to the growth and expansion of the medical industry worldwide. When new discoveries and best practices, for instance, need to be spread on a global scale and at a quick pace, language services will definitely come in. Translation agencies are now providing medical document translation services so that knowledge can be easily accessible all across the globe.

These were a few examples of how powerful and significant medical translation services are. However, with great power comes great responsibility! Medical translators must have that sense of accountability and dedication, bearing in mind the crucial role of their distinctive profession.

Linguists must be aware that a teeny-tiny mistake might endanger human lives. In reverse, providing professional and accurate translation can help save somebody’s life and get him a speedy recovery. Also spreading the knowledge across medical translation services helps put the efforts exerted to confront deadly diseases or stop its dissemination into a decisive action.

Best Practices and Proven Methodologies

Partnering with experienced and certified language service providers (LSPs) for medical translation is now indispensable. These translation agencies shall provide proof of experience for their linguists, who should also have extensive knowledge of the subject matter. On the other hand, it is recommended that healthcare entities can get involved all along the process. 

If you are a medical institution looking for outstanding medical translation agencies, follow these 5 tips and thank us later!


1- Invest More Time in Research and Planning

Just like any other professional matter, pre-preparation is a key reason for success. Planning includes;

  • Setting a reliable strategy and workflow for each project
  • Selecting highly skilled translators with knowledge of the subject matter
  • Conducting detailed research.

No matter what type of language service you seek, a constant and in-depth search is extremely important across the initial and advanced phases alike. Even interpreters should have a full grasp of the patient’s history and their medical conditions so as to provide professional interpretation. This can be carried out using different tools, including books, previous medical documents, online materials, and senior practitioners’ knowledge.

2- Follow a Competent Process Management

When it comes to the actual implementation, things must be organized and systematic. The best practice here is to have a lead project manager that is both language specialist and subject matter expert. This person will be responsible for managing and distributing tasks within a team of professional translators. 

The centralization was proven a successful method in the most effective medical translation schemes as it unifies efforts, reduce duplication, and save time. As for the translation itself, the following multi-step process sounds practically perfect:


3- Ensure Accuracy and Consistency

There is no room for errors in the medical translation. High-ranking LSPs resort to a set of assistive tools to guarantee that their translations remain accurate and consistent.

  • Abiding by a professional style guide enhances the quality of translated materials and ensures their compliance with the industry standards and regulatory requirements set by the top medical institutions. Style guides usually guide translators on the use and not-to-use terms, formatting requirements, along with the style and tone of healthcare and medical documents.
  • Glossaries, in turn, feature the industry terminology, including medical abbreviations and acronyms. This, in fact, may extend to previous translations at your institution’s stock of documents.
  • Digitally speaking, translation memory tools can be a great help for medical translators. These AI-powered Computer-Assisted Translation (CAT) solutions are designed to store the previous translated documents and suggest the reuse of specific terms. This facilitates the translation process and account for high-quality translations
4- Consider Health Literacy

Some patients are not well-educated. Translators must take into account that most of their readers do not have the same amount of knowledge and awareness. Consequently, they should use simple language and make sure the terms used convey the same meaning and align with the local culture. This phenomenon is called health literacy and it refers to the majority of patients who are not able to comprehend sophisticated terms. This of course applies particularly to the medical documents that target the general public, including patients or their relatives.

5- Double up on Quality Assurance

Reviewing medical translation is not just about editing and proofreading. Linguistic validation, for instance, can also be a must-have technique in some cases, especially when translating clinical research and COAs. For more quality assurance, medical translations should subject to multiple reviewing processes by senior translators and industry experts before they get published.

Choosing the Right Service Provider in South Africa

After all, language should never be a barrier in the way of diagnosing a disease, providing the right medical treatment, or publishing a new discovery. In other words, the need for bridging language gaps in the medical sphere is vital and timeless.

In light of the aforementioned practices, it all starts with selecting the right translation agency for your medical translation needs, especially in Africa. A study published in the British Medical Journal showed that translating medical documents into African languages by Google Translate had the lowest correct rate of 45%. This shows how crucial dealing with a well-prepared LSP that specializes in African dialects and promises accuracy and quality is. AfroLingo is proudly deemed one of those! 

AfroLingo is a translation service company in Johannesburg, South Africa that provides world-class medical translation by native in-country speakers. Delving into the diversified cultures of the dark continent, Afrolingo’s translation hub is located in the heart of Johannesburg and equipped with up-to-date devices, including a generator, advanced laptops, and alternative internet connections. The company further has their staff trained on the latest CAT, Translation Management Services (TMS) and CRM tools and technologies.

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Tips & Tricks for E-Learning Translation Services

Benjamin Franklin once said “an investment in knowledge pays the best interest” and nowadays multinational companies vouch for this. Ever since the industrial revolution took place, a myriad of institutions came to recognize the importance of providing high quality education to their employees, yet it remained quite difficult to disseminate this knowledge across borders. Now with the unprecedented advancement in digitization, e-Learning or electronic learning came out to facilitate this educational process, especially for the giant organizations that expand their arms all across the globe.

These corporations, consequently, developed an additional need for e-Learning translation services so as to spread the knowledge among their staff beyond boundaries. Nonetheless, forming multiple versions of the same learning materials in different languages is, in fact, very critical and challenging. Errors might happen all along and result in insufficient translation, which means investing unnecessary time, money, and effort. Even if the translation is flawless, the need for frequent updating and constant amendments remain a challenging process.

In this article, we try to assess the e-Learning translation errors, while highlighting ways of overcoming them.


Translation Errors Ruin the e-Learning. Watch Out!

Localizing training and course materials is prone to multiple pitfalls. It is very likely that e-Learning translation, in particular, falls short of conveying the same original meaning in a different language due to the countless errors that might happen ahead, during, or after the translation process.

Combining the scattered efforts of many inexperienced translators, for instance, might generate an inconsistent translation. Trainees struggle to grasp a compiled text of small bits and pieces instead of coherent and precise materials. This includes the communication of vague terms, long and complex sentences, irrelevant visuals or colors within the course syllabus.

Moreover, translators might be unaware of the possibility that translation into a particular language would necessitate the usage of larger word count or longer phrases. This, in turn, brings about a spacing issue in writing templates or considerable inconveniences in audio and video files that feature voiceover or subtitling.

Inadequate or poor communication between clients and translators, in the first place, distract translators in most of the cases. The unavailability of enough information on the course objective and audience, for example, might undesirably lead to lots of rework and thus doubled efforts and costs.

Distance education barriers further extend to the incorporation of embedded content, unreachable text strings, hard-to-translate multimedia elements, and so forth. Also, the provision of interactive content needs to be taken care of as it might cause reverse implications if not translated properly. Some examples of this are redundant and unnecessary clicks, uncontrollable interactions, and overused visual elements, just to name a few.

In short, e-Learning translation errors range broadly from tiny grammatical and structure misuses to the incorrect interpretation of the hard-to-localize elements and the usage of inaccurate terms.


Ensuring Error-free Translation is a Must. Take the Right Path!

Bearing the aforementioned fatal faux-pas in mind, here are some general tips to prevent any potential errors and help translators reproduce a flawless copy of e-Learning materials in a professional and easy manner:

  • Design your Original Text for Translation

Be aware that your e-Learning course is likely to be localized, and thus develop a translation-friendly content that is free of any sophisticated language structures or culture-specific idioms and terms. Short sentences comprising clear expressions are much easier to translate, especially when it comes to distance education.

  • Avoid Hard-to-localize Content

For a less tedious process and better results, try as much as you can to stay away from the embedded content and unnecessary visuals that include texts. Devote meticulous attention to the colors and designs you use as they might be misinterpreted in other cultures. This also includes unreachable text strings.


  • Leave Enough Room for Translation


Generally speaking, the allocation of larger spaces for the languages in which translation might extend is a perfect technique. Same goes with the design of an interactive and multimedia content that leaves room for change when localization takes place.

  • Use a Neutral Tone

Make sure to keep a neutral style in your teaching materials and avoid using examples that are related to a specific culture.

The Optimum Translation Process. Follow the Best Practices!

Apart from the repeated errors, there are three practices you can apply to maximize the benefit of your e-Learning courses and take it to a higher level.


  • Keep Translators in the Loop


To make the most out of e-Learning translation, translators should be granted access to all the available resources and references, including previous materials and the company’s history. It is also equally important to share with them the objective of the course and the nature of the target audience, along with all they need to know to come up with a comprehensive translation.


  • Make Use of Available Assistive Tools


Many reliable tools can help out during the process of e-Learning translation. This begins with the newly developed e-Learning rapid authoring tools that aid in designing attractive e-Learning formats and ease the import and export of texts and materials. 

Assistive tools also include glossaries and translation memory tools that develop over time and help translators in a significant way. For the ease of reformatting the text after localization, developing Cascading Style Sheets (CSS) to describe the text attributes would also be of a great help.


  • Test Course Materials


Conducting an initial testing on a smaller scale is a proven tactic to produce higher quality copies of distance learning translation. Before getting them published, test your translations on a sample of employees to validate the efficiency of the localized content.


Cherry-pick the Translation Service Provider

In conclusion, the careful selection of a reliable language service provider (LSP) takes a heavy weight off your company’s shoulders. The following are some steps you should take to ensure you are opting for the right translation firm:

  • Ask Around! Reach out for the company’s clients and share your inquiries and concerns.
  • Request a Sample! Ask the company to send you a sample of their translation in your particular field.
  • Check their Tools and Resources! Get a full grasp of the company’s translation methodologies and the tools it makes use of.
  • Look for native speakers with subject matter expertise! Have a look at the translators profile to rest assured they will be able to do the job properly.
  • Get Involved in the Process! Engage yourself with the translation team and ask for frequent updates on the entire process.

Heading to Africa for this! We have got your back! 

Based in Johannesburg, South Africa, AfroLingo is a proficient translation agency that offers deliberate e-Learning translation services into various African languages. Our team consists of vetaran linguists and experienced translators and follows the globally approved standards and specs. Get a free quote now!

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A Sneak Peek of the Translation Trends in 2020

Translation in its Old Traditional Form is Doomed! 

Technology has jumped in and reshaped the language industry on all fronts, making way for more services and specialties. In a context of a heated global economy and rapid digital transformation, the language industry is getting more massive, interacting with the new technical discoveries, and covering new layers of digital services.

The deeper globalization concepts penetrate our world, the more communication channels grow between distant parties in different languages and consequently impose higher demand for translation services. US-based market analysis company Nimdzi expects the language services industry to hit $70 billion by 2023, recording a compound average growth rate (CAGR) of 6.8%, compared with 2019.

In this blog, AfroLingo looks into the current translation industry landscape and tries to capture an initial image of the translation trends in 2020. Although it is hard to draw a full detailed picture, trends that have been growing towards the end of the past year, are giving a clue on how the translation industry would look like as the days go by. In our view, these four trends are the most likely to thrive in 2020.

Translation trends in 2020

1- Neural machine translation (NMT)

With the unmatched advancement of artificial intelligence (AI) and machine learning (ML) capabilities, providing pure human-made translation is no longer on the cards. Most companies opt for the faster and less costly solution of machine translation post-editing (MTPE). 

Translation companies, in turn, started to compete over this new market opportunity and develop different types of machine-learning-powered translations. MTPE services with neural machine translation have proven its ability to provide better quality and higher productivity than human-only or machine-only translation services.

A study by the University of Groningen (Netherlands) and Dublin City University (Ireland) concluded that post-editing of phrase-based statistical machine translation resulted in 18% greater translation productivity, while post-editing of neural machine translation resulted in 36% higher productivity than translating from scratch.

2- Voice Search

It is much easier to record your search queries than typing them!  According to Comscore, 50% of all search queries worldwide will be voice-based by 2020. This means a profound turnaround is taking place in the world of online content, and thus in the translation sphere. 

With the rising popularity of voice assistant applications such as Apple’s Siri, Amazon’s Alexa, and Google Assistant, companies should cater their search engine optimization (SEO) efforts to the new trend.

Professional translation companies are featuring experienced linguists and utilizing advanced technologies to catch up with this growing trend. A competent translation service in the digital age is provided by native translators who are aware of the voiced search queries your client can use and help you speak directly to them.

3- Video Translation

Videos take the lion’s share of the internet traffic and become immensely popular. One million minutes of video will be streamed or downloaded every single second in 2021, as video content is expected to represent 80% of all online traffic by 2021, according to Cisco Study Visual Networking Index (VNI).

Amid the current digital transformation, offering multilingual video content guarantees further reach, better engagement, and higher conversion rates. This provides a reasonable justification for the record-breaking growth figures witnessed in services like subtitling, voice over, and dubbing. 

Language service providers have no option but to bring out their maximum capabilities to keep pace with the accelerated transformation in the education field.

4- Transcreation

International brands are no longer restricted by geographical or time boundaries. Global trade has opened up a new world of investments and massive expansions before the education entities all across the globe. This cross-border virality accounted for a serious need for adequate localization services that lie far beyond the mere translation functions. This is what we call the “transcreation” services.

Marketing messages have to be altered when delivered to different audiences with different cultural identities, and this is exactly what transcreation does. It is somehow a combination of localization and creativity to restructure a particular content for the needs of a new target market. This includes the brand functionalities and the transformation of all designs and text pieces in the marketing materials.

Many other trends are either formulating or gaining more popularity, and translation companies are striving to catch up with these trend lines and reserving their spots at the frontline of the competition curve. The language industry is witnessing a renovation and the industry participants aiming for success must stay in the loop.

Based in the world’s second-largest continent, AfroLingo serves 27 African countries with its broad array of translation and localization services. Our veteran experts are aware of the recent translation trends and make use of the world’s latest assistive translation technologies to provide the ultimate services to each and every client. 

We have been the trusted and reliable source of translation for many global landmarks, including Google, Sony, and Samsung. Grow your business at all scales and reach out to new markets with our high-quality, cost-efficient, and up-to-date language services.

Contact us now and get a free quote!

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Your 101 Process for Software Localization

In today’s business world, software companies always look forward to expanding to new markets in order to increase their market share and profits. That’s why they’ve started to give priority to localization in their plans.

Software localization (l10n) is the process of translating a software program into another language for a specific locale. The process involves adapting the content, images, user interface and visuals so they may fit a certain culture. It will help your company get more international exposure, reduce development costs, increase customer satisfaction and move far ahead of competitors.

However, the process of software localization is a little bit complicated, as it involves 2 phases: 

internationalization and localization. Internationalization (i18n) is the process of localizing the interface of the software and extracting all the content that needs to be localized like text, currency, dates, times, and images, while localization is adapting the software to fit another language for a specific country.

Now, let’s have a deep look into the entire process of software localization


Software Localization Process


1- Preparation

We start this phase by extracting all the resources that need to be localized, like texts and images, from the software code l. There are many localization tools that we can use to extract the resources and it’s based on the programming language of your software. Among these tools are Lingobit, Passolo and many more.

The extracted files are named Translation Database (TDB) and then we will know the word count of the whole project. Then comes the next step which is Translation.


2- Translation

After receiving the TDB, we upload the files into our translation management system (TMS) and the system will automatically extract all the files and make them ready for translation.

To maintain accuracy and consistency, your software translation company will start by creating a glossary of all the definitions and terms that are used.

That’s why it’s essential to select the best software translation partner that has the relevant experience of the subject matter to ensure that you will receive the best results.


3- Review

The translation process includes not only translation but also editing and proofreading. But not all software translation companies are applying this multi-tier process. Just make sure that your translation partner is reviewing any translated content. Your project manager or translation manager should go through and review the content also and ask your translation partner to apply any modifications.


4- Add Translated Files into Code Structure

After translating and reviewing the content, your next step is to import your translated files into your code structure and deploy them. 

After translation, you might find that some languages need more or less space than the source language of the software, and this will make the software look crowded or unreadable. So you need to make sure that the layout of the software allows expanding or contracting.


5- Testing

And now is the time for testing.  A pilot test will be done to test all the software functions such as translation, language compatibility, user interface, and installation/uninstallation. 

Another important part of the pilot test is the defect management, which consists of 6 steps: discover, report, fix, report, verify, and close.

6- Client Review 

After finalizing all the previous phases, you should review the final version of the software. You will review all the functions, features, and components to validate the quality of the software. If there are any modifications that you’d like to apply, you can send them over to your translation partner to work on them. This phase might continue for a while until you are 100% satisfied with the final product.


7- Final Delivery

During this phase, you will get the final version of the software that will be released and no more modifications are done.


8- Updates/Maintenance 

Some agreements stipulate that if there are any updates related to the localization process, the translation partner will be responsible for them. 

What we have mentioned above is mainly our best approach – at AfroLingo – for software localization and this is a result of more than 10 years’ experience in the software industry. However, we always customize our process according to each project to achieve the client’s objectives.

This approach is the result of many years of working with hundreds of companies with multiple challenges – from tight deadlines to low budgets. 

We will be glad to answer all of your questions regarding the process of localizing your software. 

One of our sales representatives will be dedicated to understanding your objectives and will guide you through the right path to achieve international growth.

Learn more about our software localization services and then contact us or request a quote to get started

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Top 10 FAQs For Selecting Your Interpretation Provider

Are you planning for a big event, conference or a meeting and you have arranged everything for it? Booked the hall, seating, food catering, transportation, ticketing and everything. But, what will happen if you are hosting foreign people who don’t speak your mother language? Did you manage to arrange interpreters for them? Did you rent the required equipment? 

Because specialization will guarantee you will get the best results, so it’s better for you to outsource the translation and interpreting to a service provider. But how can you select interpretation services provider that you can trust? We will help by providing you with a list of questions that will help you filter all the options you got.

Here are the top 10 frequently asked questions for interpretation companies:


1) What is the difference between interpreting and translating?

The translation is written while interpretation is spoken. The translation is the conversion of a text from one language to another one. Interpretation is the conversion of oral or sign-language spoken into another language.   


2) What’s the difference between Simultaneous and Consecutive Interpreting?

Simultaneous interpretation -known as real-time interpreting or conference interpretation- requires the interpreter to listen to one language and then interpret it in another language at once. Normally, it’s used in multi-lingual conferences and meetings, where interpreters sit in a booth listening to the conversation on headphones and interpreting through microphones.

Consecutive interpretation is when there are 2 speakers, the interpreter will listen to the first one and translate what he has said to the second speaker then listen to the second speaker and translate his/her reply to the first speaker. Therefore, a lot of pauses are required for interpretation. Consecutive interpretation is mainly used at two language meetings and interviews.


3) Are there different types of interpretation services? 

Before looking for a company that will work on your project, you just need to know what are your requirements. There are different types of interpreting services and you might hire a company that is not offering the service that you exactly need. For example, you might need a sworn interpreter, so you have to make sure that your service provider is providing this type of interpretation.
However, here are the most common types of interpreting services:

  • Chuchotage or whisper interpretation:

It’s considered simultaneous interpretation, but mainly used for business meetings, where an interpreter is sitting next to the person and interpreting quietly in hushed tones.

  • Telephone interpretation:

This type of interpretation is used by companies that have immediate needs for translation. You can simply search for the language pair and then you will get the right interpreter and this can be done within a couple of minutes. The only disadvantage is that the interpreter will not have proper knowledge about the situation – which might affect the quality of translation.

  • Relay interpretation:

It’s also known as “indirect interpretation”. It is commonly used when there are many rare languages at an event or a conference; so one interpreter will translate into one common language like English, and then other interpreters will transfer the message to the other rare languages.

  • Escort/Travel Interpreting:

Interpreters here might be considered as assistants, as they travel with businessmen on their trips, meetings and conferences. They not only interpret, but they also try to help them cope with foreign cultures.

  • Sworn interpretation:

A sworn interpreter is certified by the Ministry of Foreign Affairs and he/she needs to pass a couple of translation tests to be certified as a sworn interpreter. Then he should swear and sign any translated document. it’s mainly used in courts or notarial acts. 


4) What is a certified interpreter?

A certified interpreter is an interpreter who has passed accredited and reliable exams by an independent entity and he mainly works at courts. The accreditation in South Africa is done by the South African Translators’ Institute (SATI) and it’s carried out once or twice a year.

5) When is the equipment required for interpretation ?

Not all types of interpretation require equipment. interpretation, for example, does not. However, reply or simultaneous interpretation require equipment like headsets, booths, and microphones. Most interpretation companies rent equipment from other companies, so you just need to make sure that this equipment is in good condition and to test them before the conference or the event so as to avoid any technical issues.

6) How can I determine the interpreting quote?

Quotation for the translating and interpreting service is completely different. Translation is charged per word which is impossible to figure in interpretation. Quotation of interpretation is based on other aspects like:

  • Language pairs.
  • Nature of the event.
  • The type of interpretation.
  • The length of the meeting/conference
  • Specialization and experience.
7) How can I make sure about the confidentiality of my conference/meeting?

You need to make sure that your service provider will sign a confidentiality agreement with you. This will guarantee that all information will not be shared outside the conference/meeting with a friend, relative or even with other employees inside the same company.


8) Why do we sometimes need two interpreters?

Studies have shown that significant errors might happen after 30 to 40 minutes of continuous interpretation. Therefore, in order to not compromise the quality of the interpretation, you should make sure that there is a substitute interpreter, so each one will translate for 30 to 40 minutes maximum. 

9) What kind of information should I provide before the conference/ meeting?

Preparing the interpreter before the meeting or the conference will affect the quality of interpretation. So, if you have a conference, you can provide interpreters with the presentations that will improve their fluency. Also if you have a court case, reading the case notes will make them understand the nature of the case.

10) What will happen if I have to cancel the booking of the interpreter?

If you would like to cancel a booking for an interpreter, you need to report this a long time before, so that the interpreter can find an alternative assignment. Some companies may charge you a fee and it will be based on the timeframe before cancelling the booking.


AfroLingo is willing to accept any customer request and meet all the interpreting needs. We are one of the companies that are known for providing interpretation in over 100 languages. We believe that interpretation requires a high level of accuracy and professionalism, and we are your solution to achieve that. No matter how complicated your request, we will make it happen. We are distinguished by the following: 

  • 24/7 support.
  • Competitive prices.
  • Providing all types of interpretation.

So, if you are planning for a conference, event or a meeting soon and you will have foreign language speakers, it’s never too late to start planning. You can request a free quote by contacting us today.

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Top 4 Desktop Publishing Software Programs in 2019

Nowadays, all types of businesses are in need of online or offline designed documents like business cards, brochures, flyers, newsletters and many more. This process is called “Desktop Publishing Process”.

Desktop publishing services include a wide spectrum of services that it can be provided by any form or design according to your specific requirements. That’s why businesses should understand the scope of each project, so they can assign it to the right designer, as some projects are more complex and thus require an expert’s technical experience.

So, if you are looking for the most convenient software program, you need to understand your project and what you are looking to get from it; then you have to know the features of each software and how it will match your project so as to achieve the best results.

Now, we will provide you with a brief description about each software, its features, price as well as its pros and cons to help you choose the right one for you: 


1) Adobe InDesign

Are you a professional designer for the desktop publishing service? Do you need to use the best DTP software? Do you need a software that enables you to create a printed media material and  digital ones as well? The answer is: Adobe InDesign


Adobe InDesign was released in 1999 for Windows and Mac. What distinguished Adobe InDesign from other software programs is that you can use it to publish several projects like newspapers, books, digital newsletters, e-books and interactive materials that have audio and video.

Adobe InDesign comes with an online library that has thousands of stock pictures and clip arts. Plus, it has more than 250 templates, posters and postcards. 

  • Hundreds of online tutorials.
  • Comes wit a TypeKit with more than 500 fonts.
  • Enables you to create any page layout.
  • Not suitable for beginners.
  • A little bit expensive.
  • It needs a lot of hard drive space as it’s considered a heavy software.
  • You can’t use it to create charts and graphs.




2) QuarkXPress 


QuarkXPress was created in1987 for Windows and Mac and was then considered the champion for desktop publishing. Now the competition is on fire between Adobe InDesign and QuarkXPress.

QuarkXPress is well known for its high stability, the advanced scripting functions and the superb performance, especially when it comes to typography.

  • Support InDesign files.
  • Can be easily integrated into other systems
  • Lots of features
  • Expensive.
  • Long time for software update

US$ 295/year



3) Microsoft Publisher


Microsoft Publisher was released in 1991 and it’s considered the most common desktop publishing software program, as it’s very easy for beginners. 

The interface of Microsoft Publisher is similar to other Office apps like Excel, which makes it ideal for beginners. Even though it’s not for professionals like Adobe InDesign, but still it’s good and also affordable. Unlike other software programs, Microsoft Publisher supports creating charts and tables.

Microsoft Publisher has a library that includes more than 150,000 graphics and 700 templates. Although it doesn’t have photo correction to change or adjust colors, you can still import Word files and can be connected to Word as well to use its typographical tools like tracking adjusters and spellchecker.

  • A good choice for beginners.
  • Fair price.
  • Many online tutorials, FAQs page and user forum
  • A limited number of fonts.
  • Incompatible with Photoshop PSD files
  • Limited number of graphic design tools and templates in comparison with other software.

US$ 6.99/month


4) Scribus

A free of charge software that will enable you to design professional documents is Scribus. It was released in 2003 and it supports Windows, Mac, Linux and Unix and it’s available in 24 languages, including Italian, Arabic and Dari.

Scribus can help you design all types of documents like brochures, flyers, books and many more. It also has a full package of ICC colour management, direct editing of vector drawings, extensive PDF support and more

  • Not Pricey
  • Powerful publishing features
  • Variety of templates
  • Takes time to master 
  • The interface is out of date



So, after deciding the requirements of your project, you might find it more suitable to outsource some projects that need a high level of technical knowledge and expertise. Now that outsourcing has come to be the right solution, so how will you choose the best partner for your desktop publishing services? Here are some tips that will help you to choose your DTP provider:

  • People are considered to be visual creatures and the DTP provider should use visuals that reflect the actual meaning of the content and ensure that they are well designed and presented.
  • Your DTP provider should have a wide range of experience in different industries and in designing different types of online and offline documents that suit your company. So, you should request to see their portfolio to have an idea about their previous work and also ask for clients’ testimonials.
  • Since your budget is an important factor while choosing your DTP provider, you should check if they are getting paid per hour or per design and if they accept to apply amendments and changes.


Why AfroLingo Is Your Choice?

So, why do major clients, both in Africa and worldwide, choose AfroLingo?  

AfroLingo is considered the favourite outsourcer for DTP services to clients in South Africa and worldwide – due to the following reasons:

  • AfroLingo has a dedicated creative team of designers and engineers who devote their time and energy to offer professional desktop publishing solutions.
  • Our main goal is to improve your online presence to get the best visual appearance.
  • We have a wide range of software programs that fit the scope of each project and able us to deliver projects with a wide array of  forms.


So, if you are still on the journey of finding your DTP provider, AFroLingo is pleased to offer a free quotation for your project, noting that the offer can be customized according to the requirements of your specific project. Seize the chance and contact us today.

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5 Types of Business That Need Website Translation Services

Should you seek website translation services ─ whether you’re a provider of digital products, a travel and tourism agency, an e-commerce portal, or even a small business? And why should you do it? 

These are some of the questions that really matter on the present-day global business scene. But they naturally lead us to another thought-provoking question, which every business owner should ask: Should we speak the languages of our different target audiences or just adopt a one-size-fits-all approach?

To answer the questions on a global scale, let’s admit at first that if your website is written in the world’s first language, namely English, it won’t reach out to 74% of internet users in the world. Your business will miss out on speakers of such widely spoken languages like French, Arabic and Chinese. Are we speaking about 6-digit and 9-digit numbers? Huge opportunities lost; aren’t they?

To cut a long story short, since the web is bringing our world together, there’s no denying that business owners, across all industries, who want to do business on the internet should seriously consider translating their websites into more than one language.


Multilingual South Africa

To do good business in such a multilingual nation as South Africa, a successful company should by no means restrict itself to addressing English-speaking South Africans only. But why? 

South Africa is a country which has 11 official languages: Afrikaans, English, Ndebele, Northern Sotho, Sotho, Swazi, Tswana, Tsonga, Venda, Xhosa and Zulu. Most South Africans (over 99%) speak one of these languages as a first language. Significantly, IsiZulu and isiXhosa are the largest languages, while English is spoken at home by only one in 10 people.

Depending on the figures provided by the National Statistical Service of South Africa (StatSA) , let’s take a glance at the widely spoken languages in South Africa:

  •  Nationwide, around one quarter (25,3%) of people speak isiZulu at home, while 14.8% of individuals speak isiXhosa, and 12.2% speak Afrikaans.
  •  8.1% of people speak English at home, making it the sixth most common home language in the country.
  • English ranks second as the most commonly spoken language outside the household (16.6%), with isiZulu (25.1%) leading, and IsiXhosa (12.8%) ranking third.
  • Except for isiZulu and Setswana, the use of most languages outside the household is falling off.  


What Businesses Need Professional Website Translation Services?  

Even though this generally applies to almost all companies who desire to extend their global footprint, some types of businesses are more in need of, and will considerably profit from, having their websites translated, and hence they need website translation services from a professional website translation company. They include:

1- Travel & Tourism companies

A globally successful travel and tourism website normally secures a place on the all-time top list for sites that use professional website translation services, as it aims to make all information about it accessible to travelers in various territories ─ speaking to them in their own mother tongues. That is especially true for a wide range of travel and tourism service suppliers ─ from hotels, transportation services providers, to tour and event organizers, along with the businesses that indirectly cater to tourists such as hospitals and government agencies.


2- E-commerce

Conventional wisdom has it that price is always the king. Yet, recent surveys have shown that 60% of online buyers regard getting information about the product or service in their own mother tongue as more important than the king!

What’s more, though it’s great to have an e-commerce site in English, which is one of the global languages, millions (or billions in China!) of prospects will not click the “buy” button, simply because they don’t understand English as clearly as Brad Pitt. Should they?!


3- Small Businesses

Yes, they do! No doubt that small business owners, who usually focus on cost, will not be happy about the extra expenses of website translation services. Yet, when it comes to small businesses who need to cater to a multi-ethnic consumer base, the size of the company doesn’t matter, simply because customers are speaking different languages. So, thanks to professional website translation services, it might be possible for small businesses to compete with the sharks ─ the businesses that are bigger in size and capital.


4- Companies That Offer Digital Products

Things are relatively easier for this type of business. Unlike businesses that deal in tangible products ─ who should always put into consideration such costs as shipping, branch openings and storage facilities ─ companies who sell digital products only need to partner with the suitable providers of website translation services, who will professionally localize their offerings and thus help them to sell to anyone, anywhere across the world.


5-  The Legal Industry

When it comes to law firms, the situation assumes a new shape, because all the people involved in the legal industry (who is not?!) need to fully understand the language in which laws and regulations are written. So, partnering with the right provider of professional website translation services will help these firms to safeguard the legal rights of the people who speak different languages.


Why AfroLingo Is Your Choice?

In a nutshell, the power of website translation services is so great that it is now considered not only an essential marketing strategy, but also a vital element of customer service, as it contributes to building trust for both the corporate brand and the company’s various products.


So, why do major clients, both in Africa and worldwide, choose AfroLingo?  

In reply to the question, AfroLingo’s previous customers are listing the following reasons among many others:

  • AfroLingo has hand-selected a team comprised mainly of the most experienced and qualified translators on the African continent, who are dedicated to providing you with reliable and consistent website translation services from and into almost every major language all across Africa.

  • From a simple landing page to thousands of pages of copy, we provide detailed and flawless website localization services that make your website local for every and each region across the African continent, and also help you get closer to customers’ languages and cultures.


To gain an inimitable advantage over all competitors by using AfroLingo’s website translation and localization services, which result in increased site traffic and hence increased sales, don’t hesitate to contact us today. 

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6 Types of Businesses Always Looking for Transcription Services

In the business world today, all the proceedings of meetings, interviews and seminars are recorded to be further analyzed and reviewed in the future. From healthcare to automotive and retail to research, transcription services are transforming the industries and businesses by ensuring accurate recording.

Every segment realizes that transcribing the important events can save them a lot of time and money in day to day operations. Hence, the role of transcription in this era is getting bigger and bigger with every passing day. There was a time when pen and paper were used to record all business proceedings, but over time, they have become obsolete and are taken over by voice recorders. For instance, in the medical field, daily monitoring of clinical trials are accurately transcribed for further medical proceedings and operations. Similarly, writers and journalists do not have to sit in front of an operating system to write manuscripts; instead, they can simply record their audio/video and have it transcribed by a service provider.

Here are some of the benefits you can avail by incorporating transcription in your business activities:

  •       Global expansion.
  •       A career path for many professionals.
  •       Reduction of overheads.
  •       Effective use of transcripts in product promotions and indexing.
  •       Security and confidentiality of data.


Types of Transcription Services

Transcription can be done for any type of recording, whether its an audio or video file. However, a transcription method is chosen based on client’s needs and requirements. Given below are the types of transcription services that your client may require:


  1. Interview Transcription

When time is an important factor and there is no room for errors, interview transcription is the key to document the conversations into written formats. The process is done for all types of conversations including audio, video and real-time. Transcription can be done in many ways; the following are the most common ways to go about the process:

  •       Using manual transcription.
  •       Hiring a freelance expert.
  •       Using audio-to-text conversion systems.
  •       Partnering with a transcription agency.

It is recommended to partner with a transcription agency that understands your organizational goals while maintaining the accuracy of the content.


  1. Business Transcription

A transcription process that involves the conversations recordings for professional business settings would be known as business transcription. Following are some of the examples of business recordings that are commonly transcribed:

  •       Seminars.
  •       Video calls.
  •       Workshops.
  •       Presentations.
  •       Conferences.


  1. Voice Transcription

The dictation software is used in voice transcription, that converts spoken words into textual form, and is called voice transcription software. With the help of this software, you can write articles, memos, emails and etc. Moreover, there are virtual assistant apps that are specifically designed to complete predefined tasks; they convert spoken words or phrases into written form. Many voice transcription softwares have assistive technology features as well; therefore, all the tech-savvy transcriptionists would find these interesting. 


Who Needs Transcription Services?

There are many businesses who are frequently looking for transcription services 

Legal Transcription Services

Paralegals, attorneys and legal professionals working in law firms require transcription services on a daily basis. In their depositions, presentations, witness statements and other audio/video recordings, transcription is done to make the files more understandable to all the legal experts. 


Medical Transcription

Transcription plays a crucial role in preparing patient documents to escalate the procedures and medical processes. Medical documentation, recordings and other audios should be accurately transcribed to avoid misinterpretation.


Academic Transcription

There is a countless number of benefits of transcription in the academic world for students, teachers and everyone else involved in this industry. Many universities around the globe offer students lecture transcripts that include course content.

Moreover, in an academic research, the data extracted from focus groups, interviews and other research methods is efficiently transcribed to make the data as understandable and useful as possible for everyone.


Impact of Transcription

Transcription not only provides a clear record of important business correspondence, but also helps the organisation to create a collaborative work environment. In addition, it helps industries transform their businesses processes to assist all the stakeholders in performing their duties efficiently. Moreover, by producing a clearer record of interactions, it also improves customer support, as their voice is transcribed into textual format for future reference. 

Here are more reasons why transcription holds an utmost importance in serving organisations on a global scale:

  • Help you to lower the risks when you make an investment.
  • Have a competitive edge in respective industries.
  • Promote cross cultural communication. 
  • Content accuracy brings in more customers.


Why Choose a Transcription Company?

Many businesses these days prefer to hire a professional business transcription service provider instead of hiring an in-house team to complete this job, WHY?. The reason, it is easy and less costly to send a video or a recording to an agency, compared to having a staff member do the same job for a monthly salary. Therefore, it is recommended to partner with companies like AfroLingo, as we are specialized in providing clients with accurate translations and transcriptions at an affordable price. Being in the translation business for quite some time now, we have the needed experience for many African languages like Afrikaans, Xhosa, Zulu and many more. Our highly qualified experts detect cultural nuances and applies relevance in the newly transformed content.
So if you are looking for the perfect match for your transcription requests, don’t hesitate to contact us.

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