In the business world today, all the proceedings of meetings, interviews and seminars are recorded to be further analyzed and reviewed in the future. From healthcare to automotive and retail to research, transcription services are transforming the industries and businesses by ensuring accurate recording.
Every segment realizes that transcribing the important events can save them a lot of time and money in day to day operations. Hence, the role of transcription in this era is getting bigger and bigger with every passing day. There was a time when pen and paper were used to record all business proceedings, but over time, they have become obsolete and are taken over by voice recorders. For instance, in the medical field, daily monitoring of clinical trials are accurately transcribed for further medical proceedings and operations. Similarly, writers and journalists do not have to sit in front of an operating system to write manuscripts; instead, they can simply record their audio/video and have it transcribed by a service provider.
Here are some of the benefits you can avail by incorporating transcription in your business activities:
- Global expansion.
- A career path for many professionals.
- Reduction of overheads.
- Effective use of transcripts in product promotions and indexing.
- Security and confidentiality of data.
Types of Transcription Services
Transcription can be done for any type of recording, whether its an audio or video file. However, a transcription method is chosen based on client’s needs and requirements. Given below are the types of transcription services that your client may require:
When time is an important factor and there is no room for errors, interview transcription is the key to document the conversations into written formats. The process is done for all types of conversations including audio, video and real-time. Transcription can be done in many ways; the following are the most common ways to go about the process:
- Using manual transcription.
- Hiring a freelance expert.
- Using audio-to-text conversion systems.
- Partnering with a transcription agency.
It is recommended to partner with a transcription agency that understands your organizational goals while maintaining the accuracy of the content.
A transcription process that involves the conversations recordings for professional business settings would be known as business transcription. Following are some of the examples of business recordings that are commonly transcribed:
- Video calls.
The dictation software is used in voice transcription, that converts spoken words into textual form, and is called voice transcription software. With the help of this software, you can write articles, memos, emails and etc. Moreover, there are virtual assistant apps that are specifically designed to complete predefined tasks; they convert spoken words or phrases into written form. Many voice transcription softwares have assistive technology features as well; therefore, all the tech-savvy transcriptionists would find these interesting.
Who Needs Transcription Services?
There are many businesses who are frequently looking for transcription services
Legal Transcription Services
Paralegals, attorneys and legal professionals working in law firms require transcription services on a daily basis. In their depositions, presentations, witness statements and other audio/video recordings, transcription is done to make the files more understandable to all the legal experts.
Transcription plays a crucial role in preparing patient documents to escalate the procedures and medical processes. Medical documentation, recordings and other audios should be accurately transcribed to avoid misinterpretation.
There is a countless number of benefits of transcription in the academic world for students, teachers and everyone else involved in this industry. Many universities around the globe offer students lecture transcripts that include course content.
Moreover, in an academic research, the data extracted from focus groups, interviews and other research methods is efficiently transcribed to make the data as understandable and useful as possible for everyone.
Impact of Transcription
Transcription not only provides a clear record of important business correspondence, but also helps the organisation to create a collaborative work environment. In addition, it helps industries transform their businesses processes to assist all the stakeholders in performing their duties efficiently. Moreover, by producing a clearer record of interactions, it also improves customer support, as their voice is transcribed into textual format for future reference.
Here are more reasons why transcription holds an utmost importance in serving organisations on a global scale:
- Help you to lower the risks when you make an investment.
- Have a competitive edge in respective industries.
- Promote cross cultural communication.
- Content accuracy brings in more customers.
Why Choose a Transcription Company?
Many businesses these days prefer to hire a professional business transcription service provider instead of hiring an in-house team to complete this job, WHY?. The reason, it is easy and less costly to send a video or a recording to an agency, compared to having a staff member do the same job for a monthly salary. Therefore, it is recommended to partner with companies like AfroLingo, as we are specialized in providing clients with accurate translations and transcriptions at an affordable price. Being in the translation business for quite some time now, we have the needed experience for many African languages like Afrikaans, Xhosa, Zulu and many more. Our highly qualified experts detect cultural nuances and applies relevance in the newly transformed content.
So if you are looking for the perfect match for your transcription requests, don’t hesitate to contact us.
The process of converting audio and video files into text manually by one person can consume a lot of time, effort and money; therefore, many business owners decide to outsource it. So, transcription service providers employ certified transcriptionists to maintain higher levels of accuracy and efficiency. Experienced transcriptionists understand the cultural nuances like accents, pronunciations, and background.
Moreover, it is imperative for the agency to deliver the files in an extension or a format that is specified by its clients. For instance, conversion of data from mp3 or mp4 to TXT or word files.
The main function of transcription service providers is to streamline the business processes so that it can relieve the burden from the company. In this way, businesses leverage their time and money on core business projects. Hence, the priority of the business should be to save costs instead of having an in-house transcription team, which would cost way more.
Transcription Average Cost in South Africa
Nowadays, audio and video files are transcribed for the same price owing to advanced transcription software that allows the transcriber to convert both types of files at the same speed.
In South Africa, top transcriptionists who have made a name for themselves in the industry usually take up to 3 working days to convert one audio file at the price of R10.45.
According to Voxate, transcription services cost in the South African region varies from R1.50 to R2.50.
Similarly, South African Freelancers Association reports that transcriptionists charge R1.5-3.00 per word and 200-300 per hour.However, Payscale reports that transcriptionists earn around R100 on average in South Africa.
From these numbers, it is obvious that transcription services cost varies taking into account factors like reputation of a transcriptionist and requirements of the client.
Therefore, for you as a client, it is pertinent that you understand the market rates and your requirements to go further with the transcription process.
Factors that determine transcription services cost
There are many underlying factors that determine the cost or rate of the service. Those factors are:
The quality of the audio of the video files affects the cost for the transcription. The better the quality, the less you pay as it will take less time and effort to transcribe.
Number of speakers
The number of participants in the recordings will have a direct impact on the overall cost because it’s comparatively harder to identify the speaker. Similarly, if the conversation includes one or two people, it would be way easier to discern which participant uttered what. Hence, according to a rule of thumb, focus groups are charged higher, considering the number of participants involved.
One of the main factors that play a key role in deciding your transcription rate is the audio length. If your interviews or recordings are longer in duration, chances are that your transcription costs will increase. So, when you send a 60-minute video recording to a transcription service provider, they will have to type every word in the recording while deciphering the accents and pronunciations.
Sometimes, accent becomes a deciding factor in determining transcription rates. It is because some accents are hard to decipher and therefore requires more resources. So, be prepared for more charges if your file has an accent that’s hard to identify.
If you want to have the best results, you can request for another service which is editing. It can save you from many hassles later on. In this process, transcribers spend more time to ensure accuracy while removing the errors and discrepancies from the draft.
Most transcription agencies look closely into the standard turnaround time to determine the cost of the recording on average. Daily delivery may cost more than R10 for the transcription of one audio since the agency would have to utilize more of its resources to complete the task while meeting the deadline.
Why is it important to choose a professional transcription service?
Apart from the fact that a professional transcriptionist save you from the additional costs that may incur in the future due to poor transcription. Also, the good transcription service providers understand the vision of your business and know how to transcribe the data keeping in view the cultural nuances of local target market.
A good transcription service providers may benefit you in the following ways:
- Gaining additional manpower and resources
- Effective cost-cutting leading to profitability
- Eases the IT teams
- Accurate documents sent to your stakeholders
AfroLingo’s team is highly committed to transform your content according to your cultural needs. With years of experience in the translation industry, it has got certified professionals who will underline every detail to ensure accuracy in translation and transcription processes.
What are you waiting for? Book your package and get your data transcribed with our highly efficient service. For more information, call us now.